Navigation on mobile is different if www. or not

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  • June 21st, 2016 at 12:26 #37389
    Toucan

    Good morning.

    I have a small issue.
    I do not know if it could be corrected by Tempora or if it is the WordPress system the origin of my issue.

    If I use a mobile device to access my website (Iphone, Android phone with chrome, ipad, etc…) I do not have my website displayed the same if I tap “www.toucan.photo” or “toucan.photo”

    If I tap “www.toucan.photo” in the URL bar I can navigate throughout a mobile device interface. This is my target.
    If I tap “toucan.photo” in the URL bar, I have to navigate throughout the “regular” interface, the one designed for laptop or desktop computers.

    Is it fixable by Tempora, I would like to have the mobile version of my website in mobile device, even if i tap “toucan.photo” in the URL bar.

    June 26th, 2016 at 16:51 #37423
    Zed
    Cryout Creations mastermind

    toucan.photo appears to be loading http://www.toucan.photo/en through an iframe. It’s this iframe that may be interfering with your device’s responsive functionality.

    toucan.photo should be configured to redirect to the correct address, not use a workaround to display a duplicate of the site.

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    Please check the available documentation and search the forums before starting a topic.
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