-
AuthorPosts
-
August 26th, 2016 at 19:22 #38626
I created a website on a multisite using the Tempera theme, and loved it! I then upgraded to WP 4.6, and my website worked for a day or so, then it broke. I did everything I could think of to fix it, and it would not work. What was strange is my other websites out of the same WP install was working, except for this one. SO, I installed a new instance of WP, upgraded to 4.6 (original install was 4.5), and set up the website the same way, with the same plugins and theme. After doing some additional settings on the theme, I went to check out the page and it was broke again (white screen, “The page cannot be displayed because an internal server error has occurred.”). After thinking about the differences between this site and the other ones, the only thing different was which theme I was using. This morning, all I did was remove the theme, and my website is back up. I’m currently using Nirvana, but I really like this Tempera theme too. Let me know if there is any other information I can give you, so that you can fix the theme. Laura
- This topic was modified 8 years ago by dbabe13.
August 26th, 2016 at 19:29 #38629ZedCryout Creations mastermindThe actual error message(s) (that should get logged in the error log) would be very useful in identifying the cause.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.August 26th, 2016 at 19:41 #38631I know this might seem dumb, but how do I find the error log? I tried finding an error log, but couldn’t find it!
August 27th, 2016 at 00:41 #38637The only error message I can find is from Internet Explorer when I go to the site: This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
For more information about HTTP errors, see Help.
August 28th, 2016 at 23:24 #38680johnh10Power UserEach server keeps logs of server requests and errors, and its location is set by a configuration file.
If you do not have access or know about this, ask your host. They should know.August 29th, 2016 at 14:18 #38694ZedCryout Creations mastermindIf your host offers a hosting control panel to administer your site/domain (which you have access to) you might be able to find access to the logs in there.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.August 29th, 2016 at 18:33 #38700I will check with godaddy and find out if I can access these files. Thanks!
-
AuthorPosts
The topic ‘Tempera theme giving white screen of death’ is closed to new replies.