Tempera settings not available even with theme settings plugin

Forums » WordPress » Tempera » Bugs

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  • April 3rd, 2020 at 09:41 #100784
    Tiddo

    Hi!

    I’m trying to get the Tempera settings to show up, but so far no luck. The Tempera settings page doesn’t show settings, but only the “Where are the theme settings?” and “How do I restore the settings?” boxes that instruct to install the “Cryout Serious Theme Settings plugin”, which I have. The “Cryout Serious Theme Settings” page even shows that “Current active (or parent) theme is: Tempera. The plugin is active.”. How can I fix this?

    Tempera version 1.7.2
    WordPress 5.3.2
    Cryout Serious Theme Settings 0.5.10

    Thanks!

    April 4th, 2020 at 00:39 #100873
    Zed
    Cryout Creations mastermind

    I cannot confirm this issue. Try disabling and re-enabling both the plugin and the theme (in case there’s some caching involved that’s returning a stale copy of the theme’s settings page).

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    April 4th, 2020 at 19:35 #100924
    Tiddo

    Hi Zed, thanks for your reply. Unfortunately the problem still exists after disabling and re-enabling the theme and plugin. Even removing and reinstalling the plugin didn’t solve the issue. Is there anything I could do to debug the issue?

    April 5th, 2020 at 11:34 #100947
    Zed
    Cryout Creations mastermind

    Do you have any kind of security plugin or a custom (dedicated) WordPress hosting environment?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
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