Tagline Ghost in Theme Files?

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  • August 20th, 2018 at 04:54 #67455
    AGirlHasNoName
    Power User

    Hi there,

    I love the Tempera theme!

    However, when copying my URL into emails, a link preview comes up containing information that doesn’t relate to my website, specifically the phrase ‘Helping people succeed is our business’. I want the link preview to continue showing, but with correct information and this phrase does not reflect the website in any way. It is not mentioned anywhere on the website, nor in any meta data I can find. As the website’s developer, I didn’t put it in there.

    Could it be in any theme files as a default setting of some kind? Please advise!

    Thank you!

    Website: zfkingbolt.com

    August 20th, 2018 at 20:19 #67485
    Zed
    Cryout Creations mastermind

    I cannot find that particular string on your site and in the embedding data.
    http://iframely.com/debug?uri=http%3A%2F%2Fzfkingbolt.com%2F

    Is that still happening?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    August 21st, 2018 at 03:26 #67499
    AGirlHasNoName
    Power User

    Hi Zed,

    Thanks so much for taking a look. Yes, it’s still happening. I’ve turned off every plugin/theme except Tempera and its Cryout Serious plugin, and the tagline still appears. If you have access to an outlook/hotmail account and copy/paste the URL into a blank email then click return, you’ll see the tagline appears in the link preview. Very strange!

    :0)

    August 31st, 2018 at 10:47 #67824
    Zed
    Cryout Creations mastermind

    I do not use Hotmail, but Hotmail might have cached a previous embed request.
    Try with a slightly different URL (appending something like ?test should be sufficient).

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    September 1st, 2018 at 01:04 #67852
    AGirlHasNoName
    Power User

    Thanks for the idea Zed, but the issue also appears in Facebook and Twitter, so it’s not a Hotmail thing. It’s somewhere, something else!

    September 6th, 2018 at 12:01 #67970
    Zed
    Cryout Creations mastermind

    As that particular string does not appear in the source of the site (homepage), I cannot tell you what’s making it show up in third party sites.

    Check that the URL you’ve indicated here is exactly the same one you’re sharing.

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    September 7th, 2018 at 00:25 #68000
    AGirlHasNoName
    Power User

    Thanks Zed, yes, it’s: http://zfkingbolt.com/

    So far I’ve asked all of the following and they all say it’s nothing to do with them:

    wordpress
    jetpack
    hotmail
    google
    my host provider

    Oh dear! Thanks anyway for looking :0)

    Website: zfkingbolt.com

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