WooCommerce on Multisite : Star Ratings don't appear

Forums » WordPress » Nirvana » Bugs

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  • November 27th, 2016 at 01:32 #40987
    piratejeni

    Hello,

    I must have a conflict with the Nirvana theme and the Woocommerce plugin. The Star ratings do not appear in the reviews.

    They do appear if I switch to the 2015 Theme.

    I’ve tried a few suggestions on adding custom css to solve the problem but they aren’t working. Does anyone have a work around?

    Thanks!

    Website: www.piratejeni.com/tarot/product/one-card-instagram-reading-free

    November 27th, 2016 at 19:47 #40992
    piratejeni

    I just removed the reviews option from the site. I wanted to move forward with working on it…. if anyone has a work around or knows how to tweak the CSS, I look forward to your reply.
    TIA

    December 4th, 2016 at 13:12 #41076
    Zed
    Cryout Creations mastermind

    As you have disabled the ratings, I checked them on one of our test sites and see nothing malfunctioning.

    Are these the star ratings that do not work for you?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    April 8th, 2017 at 18:09 #43837
    piratejeni

    Hello.. me again.. sorry I just got back to this now. Thank you for looking into it. I’ve enabled reviews and move some other stuff around.
    I tested this again using the 2015 theme and it works there. I’ve still unchecked the “allow ratings on reviews” because I’d be happy to just get the reviews working.

    What I haven’t done is deactivating all the plugins and reactivated them. I’ll do that if you think a plugin is a conflict.

    I’ve included a link to the product page.

    here is what comments look like on a regular post:

    Regular comment fields on posts

    And here is what it looks like on the woocommerce product page:

    reviews comment page

    Thanks again for the help!

    Website: www.piratejeni.com/tarot/product/help-jeni-practice

    • This reply was modified 7 years ago by piratejeni. Reason: corrected text
    April 9th, 2017 at 15:29 #43852
    Zed
    Cryout Creations mastermind

    Nirvana uses placeholders instead of labels in the comment form. Use this CSS to restore labels:

    .woocommerce #respond label {
    display: block;
}
    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    April 9th, 2017 at 17:04 #43859
    piratejeni

    That worked! Thank you!

    Would a similar fix work to get the star ratings to appear?

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