Social Icons won't display.

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  • September 26th, 2017 at 04:22 #54377
    ianmills78

    Hello,
    My social media icons are not displaying.
    Have tried changing locations. I am trying to get them to display in the topbar, and on both the right and left side.
    Have tried disabling all plugins to try and find a conflict but had no luck.
    Not sure what else to try – any help would be much appreciated.

    Many Thanks in advance.
    Ian

    Wordpress 4.8.2
    Nirvana 1.4.2.2

    Website: www.peopleandthesea.org

    September 26th, 2017 at 17:40 #54403
    Zed
    Cryout Creations mastermind

    I see you also have some socials-related functionality enabled in Jetpack.

    Are you trying to use the feature out of Jetpack or the theme?
    Do the desired social icons have titles and links set in the theme settings?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    September 28th, 2017 at 07:27 #54450
    ianmills78

    Hi Zed,

    Thanks for getting back to me.

    Yes, the Jetpack settings are set to allow people to share the posts etc.

    I am trying to get the social icons on the left side of the screen and in the topbar. Have tried that from within the theme settings. Yes, titles and links all set.

    It was working prevuiusly. In truth, I cannot honestly say at what point it stopped. Figured I could find the issue by disabling the plugins one at a time… but nothing came up.

    Any ideas?

    Many Thanks.

    October 8th, 2017 at 14:16 #54672
    Zed
    Cryout Creations mastermind

    Could you post screenshots with your social icon and visibility settings?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    October 8th, 2017 at 15:02 #54684
    ianmills78

    Hi, Can see them here…

    http://www.peopleandthesea.org/wp-content/uploads/2017/10/social-settings.jpeg

    Thanks.

    • This reply was modified 7 years ago by ianmills78.
    October 22nd, 2017 at 14:55 #55116
    Zed
    Cryout Creations mastermind

    You have quite a few active plugins. As the theme options are set correctly, my assumption is still that one of the plugins is interfering in some way.

    There’s also caching involved – did you also clear the cache when you tested with the plugins disabled? Did you disable all the plugins at once or sequentially?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    October 22nd, 2017 at 16:08 #55119
    ianmills78

    Hi
    When I tried, I diabled each plugin in turn. But no, I didnt clear the cache each time. I will try again but with doing that and see what happens.
    Will let you know.
    Thanks
    Ian

    October 28th, 2017 at 23:48 #55349
    Zed
    Cryout Creations mastermind

    I suggest trying with all of them disabled at once (and cache cleared).

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    November 19th, 2017 at 21:39 #56498
    ianmills78

    Hi Zed,
    Thanks. Tried that also. No luck. Any other ideas??
    Thanks

    December 3rd, 2017 at 15:15 #56854
    Zed
    Cryout Creations mastermind

    We’d need to be able to take a look at your dashboard to investigate further. You can use the customization or contact forms on our site to contact us privately.

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
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