Menu buttons on settings do not click

Forums » WordPress » Nirvana » Bugs

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  • January 14th, 2016 at 03:10 #35166
    Christopher Santos

    I am having issues with my settings menu buttons. When I hover over the settings menu buttons it does not give me the option to click, however, the buttons on the bottom of the menu (reset to defaults and save changes button) do work. Please help. I have already added the plugin which was supposed to fix the problem, but still no luck. I am running WP 4.4.1 and Nirvana v1.2.2

    January 14th, 2016 at 14:03 #35197
    Zed
    Cryout Creations mastermind

    That issue is usually caused by a plugin breaking jQuery functionality in the dashboard. You need to investigate and find out which plugin does that and disable it.

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    February 20th, 2016 at 00:30 #35719
    paula

    Hi, I’m having this same problem. I deactivated all the plugins except the cryout settings one you need to run the settings page and still no luck. I’ve done it multiple times, cleared cache.. everything. But nothing seems to work. What do i do? please help!

    February 27th, 2016 at 14:32 #35797
    Zed
    Cryout Creations mastermind

    Paula, which WordPress, theme and plugin versions are you using?
    Also, what browser are you using to browse the settings page?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    March 1st, 2016 at 01:03 #35972
    paula

    I have my theme, wordpress and plugins all up to date
    Wordpress 4.4.2
    Nirvana 1.2.3
    and cryout theme settings 0.5.5

    I’ve tried different browsers on different computers.. safari, chrome and firefox.

    I keep trying to deactivate/activate plugins but nothing. It worked a few times when this problem first started but now nothing changes when all the plugins (except the cryout theme settings) are deactivated.

    March 8th, 2016 at 16:38 #36034
    Zed
    Cryout Creations mastermind

    Use the browser’s development tools (specifically the console) to investigate for JavaScript issues.

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    March 9th, 2016 at 21:20 #36054
    paula

    So several errors are showing up when i put the console tab of the developer tools.. but I don’t know what to do from here… I don’t know how to debug this kind of stuff

    March 20th, 2016 at 19:01 #36147
    Zed
    Cryout Creations mastermind

    Could you at last identify the files causing the issues? These should be listed on the right side of the errors in the console.

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
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