If you have made a payment for premium support before August 2016, to migrate past purchases and gain access to the link removal information we’ll need you to register for an account and order the free ‘Premium Support Migration’ service (by clicking the button below). You will not need to make a payment.
Please include any helpful information (such as the name, email, company name – if available; payment date or a previous ticket number) that will help us in identifying previous payment(s) in the order’s Additional Information field.
We will manually process and migrate previously purchased support services to your account in up to 7 work days. You will receive an automated confirmation email once the procedure is complete. We might contact you for further information.
Migrating the premium support service will restore access to the link removal child theme and instructions information. To also gain access to the support system you will need to renew your support subscription.
We also provide free support in our forums.