[Zed]

We would need to see your site to investigate.

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[Zed]

There is some invalid output on your site which is preventing the theme from functioning normally on that page.

Something (most likely a plugin) is attempting to output some additional parameters on the body tag, but it is outputting invalid data, breaking the rest of the attributes already present.

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[Zed]

Edit the posts and remove their ‘sticky’ attribute (this triggers the “Featured” indicator) and clear the post format (triggers the “image” post format indicator).

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[Zed]

We have not removed shortcodes functionality from the custom footer text field. Test some other shortcode there to see if it still isn’t working then also check the content placed in the field to ensure it is not invalid and somehow interfering with shortcodes functionality.

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[Zed]

1. The headings already have set-configurable font size (relative to the general font size):
https://www.cryoutcreations.eu/docs/themes/options/typography/content/#headings
I assumed you were referring to other adjustments (independent fonts, colors, other attributes)

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[Zed]

This is an example theme page which also includes headings.

The section title is styled and placed differently to make it stand out even if it is slightly smaller than the H2 title below it.

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[Zed]

I can’t find the store/order section of your site to do a test run of how the widget behaves, but if the plugin is really hiding its widget when the cart is empty (not even the widget title or a simple placeholder “nothing in cart” text are left), then I assume you’re seeing an empty sidebar.

The theme’s sidebar(s) visibility is controlled by the theme settings and it is not dependent on the presence (or lack) of widgets in the sidebar.

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[Zed]

I would need to be able to browse your site to investigate this.

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[Zed]

Tempera does not include any WooCommerce specific templates (beside the base woocommerce.php file, which is used to apply to correct layout on WC’s sections).

Which template files is WooCommerce indicating to be out of date on your site?
https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/

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[Zed]

Depending on which files the child theme includes, those files are used instead of the parent theme’s. So modifying those files (and making errors in them) will have direct effect on what happens on the site.

Search all your child theme files for "<? " (including the trailing space)

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[Zed]

The general layout is configurable in the theme’s options:
https://www.cryoutcreations.eu/docs/themes/options/layout/general/
(The plus edition has several additional layout options for specific section types)

Individual layouts can be assigned for pages (in both free and Plus) through the meta options (present in the editor screen):
https://www.cryoutcreations.eu/docs/themes/meta-layouts/

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[Zed]

@sya1130, try this CSS:

.entry-content blockquote::before, 
.entry-content blockquote::after {
     display: none;
}

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[Zed]

If you want to apply styling only on the homepage, you can make the identifiers more specific:
.home #header-widget-area { ... }

You can also use widgets visibility plugins to hide widgets entirely on specific sections of the site.

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[Zed]

Meta links use a slightly adjusted color based on the general text color option.
However the theme uses an overlay on top of the featured images which is doubled under the mates to make them readable. This overlay is disabled on your site.

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[Zed]

Where should the slider appear?

At 4), you’re indicating selecting the slider in the theme’s landing page options, however the landing page feature is not enabled on your site.

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[Zed]

@Firesmith, your site is using Mantra. In Mantra the header height is configurable in the theme settings:
https://www.cryoutcreations.eu/docs/themes-legacy/settings/header/#header-height

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[Zed]

The indicated URL has no site on it at this time.

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[Zed]

Neither the free nor the plus editions provide layout controls on this level.
The free edition provides individual layout control for static pages, while the plus edition adds this for posts as well. However the rest of the site sections follow the generally configured layout (except the landing page, which is a special case and has only one layout).

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[Zed]

The header markup on your site is broken (by having the opening tags twice):

<!DOCTYPE html>
<html lang="fr-FR">
<!DOCTYPE html>
<html lang="fr-FR">

There is also an (obsolete) opening tag before the slider’s script code:

<?		<script type="text/javascript">

If you’ve manually edited any theme files, revert the changes or restore the original files from a theme zip file.
Otherwise, try disabling any active plugins to see if any of them is causing that.

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[Zed]

There is no general “read more” button for the entire section.
You could re-create such a button by using the theme’s text area located below that particular featured boxes section to display the button in it (while leaving it title-less).

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[Zed]

We are not planning a Plus edition for Verbosa at this time.

1. Headings formats can be adjusted with extra CSS (none of the existing Plus editions provide such options).
2. Sticky posts already have a slightly distinctive styling (the pin icon) – how would you want to make them more obvious?
   Note that sticky posts are only relevant on the homepage (they are neither sticky nor distinct on other site sections).
3. The theme is already translatable (see tutorial on this matter) however some strings visible on the frontend may not come from the theme (some may be part of WordPress, other from plugins).
   The text you are pointing out is part of the theme however, although it may not show up in the solution you are using for translating because the .pot file is not up to date. Rescan the theme files and update the .pot then it should become visible.

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[Zed]

I believe we’ve figured this out through the support service to be from caching.

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[Zed]

Content headings are controlled by the theme’s Headings typography options.

I was not able to see the H2 being larger than the site title on your site.

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[Zed]

Such a checkbox is part of neither WordPress nor the theme. It is either part of WooCommerce or another plugin which adds additional functionality to WooCommerce.

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[Zed]

Improving compatibility with the (continuously changing) Gutenberg blocks is on our to-do list. We already did it once but then WordPress updates adjusted the HTML markup for caption blocks.

Classic captions should continue to appear the same as before – I see you have a mix of both on the indicated page.

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[Zed]

You can turn off the excerpts on the featured boxes by setting the excerpt length to zero words in the theme’s options – https://www.cryoutcreations.eu/docs/themes/options/landing-page/featured-boxes/

You can also disable the excerpts on specific posts by entering empty content (spaces) in the manual excerpt fields for those specific posts.

I am not sure what you mean by ‘previewing the font’. In Roseta the caption title inherits its font options from the Headings typography option – https://www.cryoutcreations.eu/docs/themes/options/typography/content/#headings

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[Zed]

Mantra 1.9.9.3 is a very old release. We implemented multiple design and layout tweaks and changes in both the 2.0 and newer 3.0 release. We did these changes to optimize the functionality and structure of the theme, to bring it up to date with browser supports, HTML 5 markup and also some current design trends.

These changes are part of the theme and will slightly change the appearance (mostly concerning font sizes and spaces/paddings) of your site after performing the update – there’s no way to avoid them except to undo them all manually (by customizing a lot of the styling).

Beyond these changes (font sizes and spacings) nothing else should change due to the update. What other changes did you notice?

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[Zed]

To adjust the menu structure/appearance further than what’s available you might want to search for and use a mega-menu plugin.

The search functionality is the standard functionality provided by WordPress. If you need it to behave differently like provide search suggestions you may need to use some search-related enhancer plugin; or to change how results are displayed you will need to tweak and customize the theme’s search results template (search.php).

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[Zed]

You can apply custom styling to

body .nivo-caption { 
    /* to tweak the background and padding of the caption box */ 
}
body .nivo-caption h2 { 
    /* to tweak the caption title */ 
}
body .nivo-caption .slide-text {
    /* to tweak the caption text */ 
}

to customize the appearance of the slider caption box.

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[Zed]

I am terribly sorry, but some of your emails ended up being flagged as spam and never reached out ticketing system. I unblocked them now.

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