Zed

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Viewing 30 posts - 751 through 780 (of 6,629 total)
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  • in reply to: Buttons Not Showing #110508
    Zed
    Cryout Creations mastermind

    The markup currently used on the site does not indicate any caption (text/buttons) are present on any of the slides. Double-check that you’re editing the correct slide/slider and that caching is not preventing these changes from taking effect on the site.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: WP 5.6 update #110507
    Zed
    Cryout Creations mastermind

    WordPress 5.5-5.6-5.7 gradually introduce core changes to the JavaScript jQuery library which will cause issues with many themes and plugins. These issues can be somewhat delayed using the JQuery Migrated helper plugin, however the incompatibilities themselves will need to be corrected in the themes and plugins.

    Parabola works with WordPress 5.5 and 5.6, but we will most likely still need to release a compatibility update for the 5.7 update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Featured images #110505
    Zed
    Cryout Creations mastermind

    I believe we have discussed this through the priority support service.

    For anyone else having the same question: featured images are only displayed in (posts) lists – blog, categories, archives, search results. On single post or page sections the images can be included in the content at the appropriate desired location.

    Separately, the theme is capable of using the featured image instead of the header image – this requires the activation of a general header image and large enough featured images (the size condition can be disabled, though).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: increase Upload volume #110500
    Zed
    Cryout Creations mastermind

    The upload file size limit a property specific to your hosting service. Some hosting providers give you the option to change this limit from the hosting account’s control panel, other providers modify the limit on request, while others don’t accept any changes.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Prices #110499
    Zed
    Cryout Creations mastermind

    Our themes do not include pre-built layout/styling for a pricing table. This is very specific functionality that we feel is better suited to be added only when needed using plugins or manual markup and styling.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: 3 column homepage layout #110498
    Zed
    Cryout Creations mastermind

    Such a layout cannot be obtained with existing theme or WordPress functionality. You’d need to use either a content builder plugin or manually (with code) create blocks / shortcodes / templates for the desired layout and content.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: New Update Terrible #109770
    Zed
    Cryout Creations mastermind

    The missing icons issue should be fixed by the 1.2.0.1 update released mid-November. Sorry about failing to catch that in the 1.2.0 update itself.


    @ArtsSakePressCC
    : I suggest testing if the same issues are present in the editor while any of the default Twenty themes is active on the site.
    Concerning colors, I don’t remember (but I could be mistaken, there are lots of options and features to keep track of over our various themes) Verbosa having a dedicated option or applying a specific color to content headings (h2-h6 tags). Page/post/section titles (which are also headings but use the H1 tags) have their own color option that still works expected.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Hide Page Title on Landing Page Text Areas #109744
    Zed
    Cryout Creations mastermind

    The theme’s static image / slider / caption is configurable from the theme’s landing page options.

    This section can be replaced with any slider of your choosing (via a shortcode) or disable entirely (and replaced with a text area, for example).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Increase width of site #109743
    Zed
    Cryout Creations mastermind

    The theme’s layout and widths are configurable on the theme’s settings page, under Appearance > Parabola Settings. Note that you the theme requires the companion Serious Settings plugin to activate the settings page.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Appearance settings don’t work #109742
    Zed
    Cryout Creations mastermind

    I see you are using WordPress version 4.2.29 on the site. The customizer API (used by our themes for their options) was introduced in WordPress from 4.3 to 4.5.
    Our themes generally require at least WordPress 4.5 to work.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Logo and Header Image, Translation works only half way #109467
    Zed
    Cryout Creations mastermind

    I suggest to first disable caching (which clearly is or was enabled on the site).
    If you do not currently have any caching plugins installed, you may have removed it before disabling/clearing the cache and left the site in a unexpected state. Reinstall the previously used plugin and use its functionality to clear the caching and then to disable caching.
    The code/files structures indicates the plugin to be Autoptimize, but this is just a guess.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    WordPress does not include functionality to randomize the order widgets get displayed in.
    This article provides an example for doing this with code. The theme’s widget area location for the columns uses the presentation-page-columns-area identifier.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: read more buttons are double #109444
    Zed
    Cryout Creations mastermind

    That button is added by the theme when the site uses excerpts. There’s no direct option to hide it and it shouldn’t be displayed in that particular location anyway, but you can hide it with a bit of CSS:

    .iw-so-blog .iw-so-article-excerpt + p {
        display: none;
    }

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    The site has a JavaScript error related to the dk-new-medias-image-rotator-widget plugin. Updating or disabling this plugin should resolve the issue.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Logo and Header Image, Translation works only half way #109442
    Zed
    Cryout Creations mastermind

    The site clearly uses caching, even though you claim it doesn’t – the various resources being loaded from cache/autoptimize/ and the source getting minified are an indication for this.

    Does the homepage reflect any other changes beside logo/header image and translations correctly?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Star Review not available for customers anymore #109440
    Zed
    Cryout Creations mastermind

    Check that the theme’s comment form option is set to labels.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: how to remove logo from certain pages #109421
    Zed
    Cryout Creations mastermind

    In WordPress each site section is uniquely identifiable with a classname. You can add custom styling that applies only on the desired sections (pages, posts, archives), for example:

    .page-id-321 a#logo {
        display: none;
    }

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Presentation Page Slider Spacing #109419
    Zed
    Cryout Creations mastermind

    I’m not sure what you mean by gaps. The various landing page sections have paddings to prevent their content from going right to the edges. If this padding is the gap you refer to, you can adjust it with some CSS:

    #pp-texttop, #front-text1 {
        margin-top: 0;
        margin-bottom: 0;
        padding-top: 1em;
        padding-bottom: 1em;
    }

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    @jcollings: the URL you provided is not working


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Appearance settings don’t work #109408
    Zed
    Cryout Creations mastermind

    5xx errors are internal server errors. I suggest checking out the server error log for specific error information.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: read more buttons are double #109407
    Zed
    Cryout Creations mastermind

    The lighter, border-only button is displayed by the theme, while the second button is added by a plugin. Since you use CSS optimizations on the site, I cannot guess which plugin it is specifically, but the button is identified with .iw-so-article-button


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Header keeps showing on mobile #109406
    Zed
    Cryout Creations mastermind

    The theme is not designed to function without a header image. The CSS you used overrides that.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Logo and Header Image, Translation works only half way #109405
    Zed
    Cryout Creations mastermind

    If you’re seeing different content between when you’re logged in onto the site and when not, then that’s most certainly an indication of caching in action.
    Be aware that if you also use a multilingual plugin (such as Polylang or WPML) the plugin is capable of filtering the theme’s options to translate them.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Feature Boxes excerpt issue #109402
    Zed
    Cryout Creations mastermind

    As I have said in the ticket response, thank you for pointing out that the excerpt no longer works as expected and for providing a possible solution.

    We’ll address the issue for the next theme update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: featured boxes not on landing pg menu #109401
    Zed
    Cryout Creations mastermind

    Verbosa is different and doesn’t include all the landing page sections that are available in our other themes. The featured icon blocks and featured boxes sections are not available in Verbosa.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Caption alignment #109400
    Zed
    Cryout Creations mastermind

    We are aware of issues with the caption block and we’ll address them in the next theme update.
    Without a site URL I cannot check the exact layout you’re using to suggest a temporary CSS fix.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Stick the menu #108964
    Zed
    Cryout Creations mastermind

    Nirvana does not have fixed/sticky menu functionality.
    I did see this implemented on sites running Nirvana using plugins, though.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: remove sidebar in pages #108941
    Zed
    Cryout Creations mastermind

    In Fluida, (static) pages support having individual layouts through the meta layout options.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Logo and Header Image, Translation works only half way #108940
    Zed
    Cryout Creations mastermind

    Please ignore the previous reply. It was just a spam message.

    If you’re still having issues with the logo or other media not updating on the site, please test if these update correctly while temporarily switching to one of the (newer) default Twenty themes.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Where do I put the license key? #108939
    Zed
    Cryout Creations mastermind

    I see you are using an old theme version. There was an issue with the management page partially failing to work in some cases in versions before 1.1.0. Please update to the latest theme version to correct that issue.

    Alternatively, installing and activating the companion Serious Slider plugin will also alleviate the issue with that theme version (by also loading a necessary JavaScript library).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
Viewing 30 posts - 751 through 780 (of 6,629 total)