Zed

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Viewing 30 posts - 541 through 570 (of 6,629 total)
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  • in reply to: Header background images disappeared #116313
    Zed
    Cryout Creations mastermind

    Hi,

    That’s happening due to a JS error present on the site which is caused by an issue with our slider plugin.
    If you’re not using the slider plugin please disable it until we release an update to correct it.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Drop down Menus not showing #116310
    Zed
    Cryout Creations mastermind

    Hi,

    There’s a JS error on the site related to a function that’s part of the slider’s code.
    Looking into that it appears that a necessary slider JS file is missing due it being loaded with an incorrect filename – this problem occurs on WordPress versions older than 5.7 (for 5.7 the slider uses a different version of the file).

    We’ll correct this and release a slider update to fix the issue.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Issue in edit any page #116309
    Zed
    Cryout Creations mastermind

    Hi,

    You’ll need to debug what exactly is interfering with the editor functionality. I suggest disabling all active plugins and temporarily switching to one of the default Twenty themes to check if that resolves the issue. If it does, re-activate everything one item at a time to pinpoint which one is actually the source of the issue.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Image not showing on main page #116308
    Zed
    Cryout Creations mastermind

    Hi,

    You’re not including a site link so I would need to make guesses and assumptions about your site’s current configuration to provide useful information.

    Are you using the theme’s landing page feature? If yes, the landing page normally displays the banner image instead in its slider section.
    If that is not the case, the theme only displays featured images in the header (I assume this is the image location you’re referring to) only if the theme’s corresponding option is enabled.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: No Sticky Post in Featured Box #116284
    Zed
    Cryout Creations mastermind

    Hi,

    The example code is part of the theme and lists the default parameters of the function call retrieving the featured boxes content. To customize the content you’d need to write your own custom function that filters the necessary parameters (not copy that code as-is).

    Sticky posts are already ignored in the retrieval query, as dictated by the ignore_sticky_posts' => 1 parameter. However, this only excludes the sticky posts from being included at the beginning of the list – sticky posts are also regular posts and are included in the results according to their publish date.
    To exclude specific posts entirely, you’d need to make use of the post__not_in parameter by adding it using the filter.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Add white space below header image #116283
    Zed
    Cryout Creations mastermind

    Hi,

    Those customizations should be possible with CSS, but I’d need to browse your site to figure out the CSS for your specific configuration.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Change appearance tagline/site description #116282
    Zed
    Cryout Creations mastermind

    Hi,

    You can customize the appearance of the site description by targeting it with custom CSS:

    body #site-description {
        font-weight: bold;
        font-size: 1em;
        text-transform: none; 
    }

    Its color is directly configurable through the theme’s settings.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Control colours of animated header text #116000
    Zed
    Cryout Creations mastermind

    If the desired changes are applied and visible on the site, then the CSS works, so it’s correct.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Edit Page #115996
    Zed
    Cryout Creations mastermind

    Hi,

    I am not sure what you’re seeing on the site and you also didn’t include a link so I cannot check for this myself.

    If you’re seeing content (and layout/design) from a previous edition of the site, that may be due to caching.
    If you’re seeing existing content from your site but displayed with a (perhaps unexpected) layout that however matches the rest of the theme, perhaps you are misinterpreting the theme’s landing page functionality.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Change color of links except in header #115993
    Zed
    Cryout Creations mastermind

    Hi,

    The particular colors chosen generally needs to work in the particular combinations they are used in with Roseta. The theme has distinct control options for the menu and submenu items texts (in their normal state) and also for the entire header and submenu backgrounds.
    For menu items in hover state the configurable first accent color is used – the two accent colors are used throughout the site so they would need to be compatible with all other colors used, especially the backgrounds of the various sections.
    For further tweaks, custom CSS can be applied to specific elements and locations – however I would need to be able to browser your site to identify the needed CSS for the task.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Anchors not working #115992
    Zed
    Cryout Creations mastermind

    Hi,

    As I have already answered to your support ticket, Bravada doesn’t have the same compatibility issue as described in the post for other themes as we have already updated it with the necessary changes.
    The theme does include a scroll wrapper which animates the scroll effect to in-page elements. If something JS-related is failing on the site or some other extension is overriding this functionality, it can misbehave. The animated scroll functionality can however be disabled from the options, leaving the browser to handle jumping to content links.

    I would need to be able to browse your site to investigate what is happening exactly.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Force menu to hide in mobile landscape mode #115988
    Zed
    Cryout Creations mastermind

    Hi,

    There is no perfect CSS method of targeting browsers depending on the medium they run on (mobile/table/desktop). Generally, CSS is able to target devices depending on screen size: https://stackoverflow.com/questions/6370690/media-queries-how-to-target-desktop-tablet-and-mobile
    Browser detection is usually done with JS or through code, and even then it isn’t perfect since browser useragent strings can be manipulated.

    For a mobile device in landscape mode you’d want to target a screen size between the largest portrait mode you want the menu to remain visible on and the smallest desktop you’d also want a menu visible one. This approach is bound to overlap some less common situations (like tables in portrait mode or ultra portable laptops).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Table background and border formatting #115986
    Zed
    Cryout Creations mastermind

    Hi,

    Roseta has a built-in option that controls the appearance of tables, including having no background and/or no borders at all.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: A stange DOT appears on each page #115983
    Zed
    Cryout Creations mastermind

    Hi,

    I will need to be able to browse the site in question to identify what is happening there.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Post thumbnail not showing #115982
    Zed
    Cryout Creations mastermind

    Hi,

    Third party service usually have their own algorithms for deciding what image from each section to use (when there are multiple images preset).
    To control exactly what’s being picked up by external services I recommend using a plugin that provides control for such properties – personally I suggest using Yoast, but there should be many SEO plugins capable of this.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Change font size of tagline/site description #115981
    Zed
    Cryout Creations mastermind

    Hi,

    The header title’s font size is relative to the configurable general font size. If, however, you want to customize those elements separately you’ll need to apply some custom CSS:

    body #header-page-title .entry-title {
        font-size: 5em; /* failsafe for IE */
        font-size: clamp(2.5em, 5vw, 5em );
    }
    body #header-page-title .byline {
        font-size: 1em;
    }

    These are the default values – adjust them as necessary.

    And to remove the italic from the footer text use:

    body #site-copyright {
        font-style: normal;
    }

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu and Banner alignment #115980
    Zed
    Cryout Creations mastermind

    Hi,

    Could you provide a link to the site in question or at least a screenshot?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Put all posts on one category page #115978
    Zed
    Cryout Creations mastermind

    Hi,

    Check that you have WordPress set to display the desired number of posts per page from its reading settings (Settings > Reading).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Landing page buttons not lining up on mobile #115976
    Zed
    Cryout Creations mastermind

    There is a screen width range at which the buttons don’t fit the available screen and overflow on two lines, before the next level of responsiveness starts to apply. This happens because of buttons text length.

    I see you’re already applying CSS to tweak the buttons behaviour. You should extend the range down to 400px to cover the remaining screen width where the buttons still overflow.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Content jumbled, but only on a few pages #115975
    Zed
    Cryout Creations mastermind

    Hi,

    Without browsing your site I cannot provide any specific suggestions, but my guess would be that either the styling on those pages is (partially) missing or their markup is invalid (due to incorrectly open/closed elements).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    Hi,

    [current year] [website name] were most likely shortcodes that generated their displayed content dynamically on the frontend.
    Mantra supports shortcodes in the footer text field as well, but does not provide such shortcodes (mostly because shortcodes are not accepted in WordPress.org repository themes).
    If those shortcodes were provided by a plugin which is still present on the site then they should still work. Otherwise you’ll need to look for a plugin that provides such shortcodes, or write the shortcodes yourself.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Gallery not displaying correctly on mobile devices #115973
    Zed
    Cryout Creations mastermind

    I am not sure what you refer to as losing the framing. All the images have the theme’s provided border effect on them and they appear properly aligned, including on the two pages indicated as malfunctioning.

    Perhaps your browser/device is rendering things differently. Please provide a screenshot with how you’re seeing the images (if different) and please try to detail what is different (if they should appear in some other way than they currently do).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Compatibility with WP5.7 #115970
    Zed
    Cryout Creations mastermind

    Hi,

    We are aware of the JavaScript deprecation warnings and we will resolve them in the next Nirvana update.

    While you have the jQuery Migrate plugin installed, there should be no differences in functionality between 5.6 and 5.7. Without it, most outdated JS functionality will fail on WordPress 5.7.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    Hi,

    In Bravada the breadcrumbs are part of the header titles. Moving them to a different location is possible but will require code customizations (and probably some styling tweaks as well) as it is not something that’s directly configurable.
    Please create a ticket if you’d like this custom work implemented.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Control colours of animated header text #115967
    Zed
    Cryout Creations mastermind

    Hi,

    Which colours are used for specific elements is not something that’s configurable.

    However, if desired, any visual aspect can be customized with additional CSS:

    body .animated-title span.cry-single.animated-letter,
    body .animated-title span.cry-double.animated-letter {
       color: ...;
    }

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Kahuna Editor styles don’t match theme #115966
    Zed
    Cryout Creations mastermind

    Hi,

    The theme applies some configuration-based styling to the editors, however it is currently mostly colors related.
    We tried expanding this functionality for the block editor, but very major WordPress update keeps introducing structural markup changes to the elements in the editor, making the theme’s styling fail and require rewriting after every change.
    For now we’ve postponed working on this functionality (in the hope that some day the block editor will reach a stable state) and left only minimal styling apply to blocks.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: I need help, menu not showing subitems #115965
    Zed
    Cryout Creations mastermind

    Hi,

    I notice your site is working correctly now.
    Usually, issues with the submenus not showing or the mobile menu not toggling into view are caused by other JavaScript errors present on the site (as these functionalities are JS-based in the theme).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Primary Menu name #115964
    Zed
    Cryout Creations mastermind

    Hi,

    The “Menu” title can be customized using WordPress’ built-in translations support. Please see our tutorial on this subject:

    https://www.cryoutcreations.eu/wordpress-tutorials/editing-theme-strings-translations


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Landing page buttons not lining up on mobile #115718
    Zed
    Cryout Creations mastermind

    Hi,

    Could you provide a screenshot and/or link for the site with the misaligned buttons?

    I’m not sure what the “subscribe banner” is as that doesn’t sound like something that’s included in theme by default.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Plugin Contact Form 7 #115717
    Zed
    Cryout Creations mastermind

    Hi,

    While that’s not a plugin that we created or bundle with the theme, the described issues sounds like there’s a JavaScript or backend failure on your site.
    With an URL, I could investigate this further. Otherwise you’ll need to use the browser’s developer console and server logs to look for any error messages.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
Viewing 30 posts - 541 through 570 (of 6,629 total)