Update Failed

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  • #36566
    Ciaran

    Hi

    I have tried to update to the latest version of Mantra and got this error message;

    An error occurred while updating Mantra: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. js/PIE/error_log

    I cannot find any help.

    Thanks

    #36575
    Zed
    Cryout Creations mastermind

    The error mostly says it all: you have problems with file permissions. Correct those to be able to install/update extensions.

    The website files should be owned by the webserver user (or whichever user the webserver runs under for this particular account) to avoid this kind of error.


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