[sfsegway]

We have a completely new WordPress install and fresh all new Tempura theme install to try an fix these errors. Errors happen with all plugins deactivated. See analysis from hosting tech staff below too

1) system crashes on most any link on the Tempra theme admin pages and
occasionally when loading the Wp-admin pages. Goes to blank page with one pixl showing in top left corner

2) the slideshow on the homepage shows when I’m logged into the admin page but does not show on the public facing site

http://pacificsashanddoor.com/

3) same issue with slideshow on the product pages – works only when logged into admin

http://pacificsashanddoor.com/recent-projects/belvedere-california-residence

Replies from our website hosting Tech Staff: 1) I was able to replicate the strange behaviour you’re encountering with the website loading a white page and the pixel image in the top left corner. I wouldn’t really describe it as “crashing”, as there’s no error message from PHP or Apache, which would normally give us a clear indication of the problem. It appears the site is loading fully (or almost fully), there’s almost 4000 lines of code loaded, then something goes wrong and the white page comes up. I think there’s some bug with the theme and this would be best reported to the theme developers.

2) and 3) Unfortunately it’s really difficult to investigate these issues because of problem 1. Every time I try to access the theme options the problem above is happening, so I wasn’t able to check the setup of your slideshow. If you are reporting problem 1 to the theme developer, it would be worthwhile mentioning problems 2 and 3 incase they have seen this behaviour before.

Website: pacificsashanddoor.com

[Zed]

1. If the problems are on the dashboard backend, we can only investigate them if we can also login into the dashboard.

2. It looks like the footer-loaded scripts are all missing. If you’ve modified any theme files, restore the original copies (or make sure they do not break the wp_footer enqueueing location).

Your site ends with a very weird bit of script:
document.write("<img width='1' height='1' src='/?78ae0ad7=1&r="+escape(document.referrer)+"&u="+escape(document.URL)+"&rnd="+Math.random()+"' /<");
Maybe this is the same image you see on the backend? If you do not remember adding this script, it could be an indication that your site got hacked.

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