[kate holcombe]

Hello!

Mantra/Wordpress beginner doing my best here. I’m not getting any automated response to paid support request. Is the charge $25 a question, or should my transaction id work more than once?

The problem I have is that when I use the search box (sited in sidebar via ‘widgets’) on a new site I’m working on……a second bigger search box opens up on the main page. Having two search boxes on the site looks mad so I’d like to find a way to stop the second search box appearing.

Can anyone help? The site is http://www.newtpsite.co.uk

Thanks,

Kate.

[Zed]

Hopefully you’ve received the replies I wrote today, but if not, I’m copying them here as well (as there’s no private information in them):

The search bar question:

That is the default WordPress “search page”. As you can see even in their demo, http://twentyelevendemo.wordpress.com/?s=search&submit=Search the big search bar in the middle of the page is right there.

If you don’t like that, you can remove the form from inside mantra/search.php.
Just delete or comment out get_search_form();

Just remember a child theme would be better to implement your customizations as you will not lose them in updates.

And the other question(s):

I see no pending outgoing emails so our emails must be blocked by your email server. Your server doesn’t like our host/ip 🙁

And no, you don’t have to donate each time you have a question to ask. Just use the same transaction id, or reference your previous ticket number (so we can find that easily), or just write that you previously donated but don’t remember any numbers (and we’ll do the searching instead) 🙂

PS: I recommend reading question C11 in the FAQs on how to properly hide the site title without leaving a stray dash in the browser title…

http://www.cryoutcreations.eu/mantra/mantra-faqs

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[kate]

Zed, thanks so much for your extremely helpful reply – I’ve  successfully got rid of the WordPress search box by following your instructions.

I’ve just had your emails – via a site on Hostgator. So…..they have delivered them – eventually!

I had no idea I had a stray dash until you pointed it out. I’ve taken your welcome advice and followed instructions to get rid of it. But it’s still there. Have cleaned browser cache etc but it’s showing up in a variety of browsers. Anything else I could try?

Thanks again,

Kate.

P.S. Happy to buy you amazing folks a coffee anytime – just wasn’t sure when you wanted one!

 

 

[Zed]

I’m glad we got that sorted out 🙂

You need to fill in your site title and tagline in WordPress – Settings > General. Then they will be displayed in the browser title (and to search engines), but since they’re hidden by the settings, they won’t show up over your header image.

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If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.

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