[kitmancraig]

I have paid for a subscription and submitted a Support Ticket 6 days ago and nobody has replied. It seems there is no way to get hold of anyone here.

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[kitmancraig]

Another day has gone by and my ticket has not been responded to. What is the point of paying? I will give one more day and then open a dispute with paypal and see if you respond to that.

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[kitmancraig]

Having paid to join the developer club it seems that this company is now out of business. Nobody is responding to any forum posts and nobody is answering support emails.

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[kitmancraig]

Still no reply to any ticket or forum.

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[kitmancraig]

I think this lot have gone out of business. After a lot of tooing and froing – caused by an error on my part – PayPal we’re able to find the recurring payment and stop it and have been able to open a dispute for the payment made. I find that when disputes are opened that the account holder ends up answering more quickly. If not – then at least I will get my money back.

it is a shame. I have been using their free templates for a while and thought it would be useful to upgrade and use their professional service. Lesson that is hard to learn:

No phone number. No buy.

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[Steve Procter]

Sadly I think the war has had a massive impact on Cryout.
I’ve been using them for years for my computer company, but we’ve had no support or updates for over a year 🙁
I really hope that Zed and the team come back but it’s looking unliklely.

Website: mobilepcrescue.co.uk

[enonet]

Unfortunately, I experienced the same thing.

I opened a ticket on October 15th and then heard nothing. I wrote Zed again on October 23rd. To this day I have had no response! It’s a shame when paying members are treated like this.

[Author]

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