[karin]

Hi, after activating the plugin Custom Facebook Feed I get this message from Mantra:

“If this message remains visible after the page has loaded then there is a problem with your WordPress jQuery library. This can have several causes, including incompatible plugins. The Mantra Settings page cannot function without jQuery. You need to fix this issue before you can configure Mantra.”

Is this an known issue and/or is there anything I can do to make it work?

Thanks, Karin

[karin]

The same problem with Advanced Custom Fields …

[Zed]

That’s because those plugins most likely break WordPress’ jQuery library, which Matra relies on to function.

You have 3 choices: don’t use the plugin, don’t use the theme, or ask the plugin author to adhere to WordPress rules and use the bundled jQuery instead of loading its own older/incompatible version.

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[karin]

Hi, thanks for your answer.

Ok, I understand alla plugins and themes are not compatible with each other. But I also have this problem with Jetpack, and that’s a plugin I’ve seen you recommend in this forum. Therefore I wonder – could it be something else wrong?

[Zed]

What is the problem with Jetpack?
I use it on 3 separate sites and never had issues with it and neither Mantra nor Parabola.

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Please check the available documentation and search the forums before starting a topic.

[karin]

Hi again!

Jetpack used to work fine before, but suddenly it won’t any longer and I’ve tried to deactvate other plugins and so on, but haven’t been able to figure it out that way.

When I try to activate Jetpack, it seems like the whole admin panel crashes. The page (…/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=) turns totally blank and there is no way to re-access the admin panel other than to delete Jetpack from the folder directly on the server.

These are the other plugins activated on my page: Google Analytics, NextCellent Gallery, Section Page, Under Construction, Widgets Controller.

Kindest rgds, Karin

[Zed]

Temporarily switch to one of the Twenty-something themes and check to see if you can successfully enable Jetpack then.

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Please check the available documentation and search the forums before starting a topic.

[karin]

Oh, I read something about that before, but haven’t dared to do that, is it perfectly safe to just switch theme and then switch back? Will the site look exactly the same after such a swap? 🙂 (Of course, I take backups on both the Mantra settings and via the WordPress export function before doing suchs things).

Thanks a lot for helping me!

[Zed]

You can switch through as many themes as you want. Theme settings are independently saved, and as long as you don’t start changing other stuff (like widgets, menus) you’ll see exactly what you left when you return to a previously used theme.

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If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.

[karin]

Hi again!

I tried to switch themes and then the activation was ok! However, when I connected Jetpack to my wordpress.com-account, the same thing happened again, the Admin panel turned into a blank page 🙁 Darned, I really liked Jetpack’s features when it used to work on the site. Thanks for trying to help me out 🙂

[Zed]

You should check your server log for an actual error related to that blank page.
Out of memory could be a cause… but the log should provide the answer.

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If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.

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