[drogo]

I am just thinking about buying Bravada Premium. In the beginning everything worked fine but now bravada shows a box around my header video it just reflects the background color.

On mobile phones it doesn’t load the header video at all and doesn’t even open the drop down menu in the end you are trapped on the page.

example https://ibb.co/ZXSDBxR how can i change that

when i have my tablet in queer format it loads the header video when it is in normal fomrat
it doesn’t load the video

ony my mobile phone it doesnt loads the header video and the drop down menu i use iphone, ipad and windows pc

Website: natouraio.wpcomstaging.com

• This topic was modified 2 years ago by drogo.
• This topic was modified 2 years ago by drogo.
• This topic was modified 2 years ago by drogo.

[Zed]

Hi,

I would need to browse the site to check out the reported issues.
Note that header videos and automatic video playback are limited on mobile browsers and will not work the same as on desktop browsers.

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Please check the available documentation and search the forums before starting a topic.

[MichaelWieden]

Hi,

I have the same problem with the headervideo. It does not work in mobile and tablet (both firefox). But the main problem is, that the blank mobile header background (neither video nor the photo is loading) has nearly no contrast to the title animation.
So the user cannot read the title in the header. Is this standard in this template?

I have a header video in another website (another template), and there the mobile version works perfect.

Thanks for your reply.

Best
Michael

[MichaelWieden]

Update: Today I uploaded a logo, an suddenly the video isn’t displayed any longer. Even when I deleted the logo, the video doen’t come back. I deleted the video, and uploaded it again, but nothing happened.
The “video” option is essential for the project.

I checked the FAQ but found nothing.

Do you have a solution?

Best
Michael

[Zed]

Hi @MichaelWieden,

I would need to browse your site to investigate this further. Could you provide a link?

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If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.

[MichaelWieden]

Hi Zed,

sure, I can provide you with a link, but I need to send you login datas per mail, because this site is not a public one and still under construction. So plz can you provide me with an e-Mail adress?

Thanks!

Best regards
Michael

[Author]

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