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In reply to: not working at IE
Which version(s) of Internet Explorer are you testing with?
The theme should look acceptable and follow the correct layout even on IE 9. We don’t support older versions though.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: PHP compatibility warning
That message has nothing to do with the theme.
You have an improperly specified constant in your WordPress’ wp-config.php file. Most likely the constant is not quoted when its value is checked.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: shortcodes in “Custom Footer Text”
The documentation is not entirely correct there. Shortcodes are currently only supported in Parabola’s footer text field – we’ll extend this in the next updates for the other themes.Edit: All current theme versions support shortcodes in the custom footer text field.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Hi, Zed.
Thanks for responding.
Yeah, I know… This is a client’s website, and I am trying to get it updated.
I understand. Any solutions to the issue?Thank you!
In reply to: Presentation page changes not saving
I’ve tried resetting the presentation page to defaults and that doesn’t work either. Any other ideas? I’m wondering if I need to scrap this theme altogether.
In reply to: Presentation page changes not saving
Thank you for your response Zed. I exported the theme and searched and I did find 2 ampersand signs and deleted them from the theme settings. I was still unable to save the theme. I then made the change in the exported theme and tried to import it and that still doesn’t work. I’ve tried deleting all the info in all 3 text areas as well as the custom footer box (that was where the other & was located) and leave them blank and it will still not save. I am using the most recent version of Wordpess, Nirvana, and all my plugins are up to date. I’ve also tried deactivating a couple of my most recent plugins and that hasn’t helped either. Anything else I might be missing?
In reply to: Presentation page changes not saving
There’s most likely a HTML entity in one of the theme’s input fields. Some server configurations are wonky and cause this issue when a form submission includes such data.
Try saving a theme settings export and search that file for the ampersand sign (&) which precedes all HTML entities in escaped format.
If you find one, see in what field it is present and remove it from the theme’s input in the settings page and retry to save.If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: Anima Plus Main menu not working properly.
@7yeqie, your main navigation does not include any sub menu items.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Thanks for replying. I think it’s a bit of a shame that the masonry effect is not used in the sidebar widgets too, because I think it would be aesthetically more pleasant with it.
I eventually solved the issue by using a plugin to hide some widgets in mobile/tablet view, and making sure that they were roughly the same height to minimise the gaps between them.Website: lady-snowblood.net
In reply to: Fonts not loading correctly
The theme does not bundle any fonts. The ‘preferred’ group directs the browser to use fonts from the Google Fonts service (these work the same on all devices).
All other fonts are system-dependent and the browser will use the set font name if it is available on the viewing device. Otherwise, similar looking (but not identical) fallback fonts are used instead.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: Blurred images in Fluida
In reply to: Reduce space between post title and content
I suggest using the browser’s development tools (normally available by pressing F12) to pinpoint which styling applies to which element (and even try changes) easier than guessing it from the code/styling files.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: Featured images in Categories
Such functionality does not exist in WordPress by default. Categories themselves do not have a ‘featured image’ option, although they do have a description field which does accept HTML (but using that to insert an image would also need some CSS tweaks).
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: Dropdown menu not working
The menu content needs to fit in the available space on the target screen sizes (or the mobile menu needs to be customized to activate earlier – at the point the configured menu no longer fits).
This limit is configurable through the options in the Plus edition.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: CSS had saved with Theme update….!!!
All theme settings (including the Custom CSS and Custom JS fields) are kept over updates. For extra safety you can also perform a theme settings export from the theme’s settings page.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: Reduce space between post title and content
Well, I tried pretty much everything today: looking into every php file, checking the style.css file, trying to set margin-top and margin-bottom to 0 for the single entry title, the entry content, the entry meta… no luck. I’m starting to think that blank space between the single post title and content is due to the header itself, but I have no idea where to find its value and how to change it. Any help would be appreciated.
Website: lady-snowblood.net
In reply to: Dropdown menu not working
I fixed the no drop-down from the contact page (this was being caused by Google Maps).
However, the drop down massage menu doesn’t seem to be stacking correctly when viewed by most resolutions in Safari desktop version.
All other versions (Android, iPad, MS etc.) look fine. This is only occurring on the Safari desktop browser where the resolution is smaller and the top navigation menu needs to stack.
Is this a theme error?Website: www.ebmassage.com.au
Update:
Sorry, I just found out that the stated behaviour does not depend on Nirvana or any other specific theme.
It was caused by a string of blanks or nonprinting characters that somehow was introduced in all post_excerpt fields in the database as posts were copied from the test site to the production site.
Thus the post was deemed to have a manual excerpt but no output occurred as all blanks were stripped away.
You can close the ticket.In reply to: shortcodes in “Custom Footer Text”
https://www.cryoutcreations.eu/docs/themes-legacy/settings/misc/
Says:
Custom Footer Text
TE PA NI MA
Controls the content of the custom footer text (displayed at the bottom of the footer). This field accepts both basic HTML (for links, images and special characters) and shortcodes.
But, shortcodes don’t work in this area 🙁
What am I missing?
In reply to: Footer backgroundcolor gradient
In reply to: Mantra – Can't save theme settings
I installed an additinal theme (Nirvana) just to test.
Saving worked until I tried to add the Facebook Pixel code to the custom JS section.
Removing the code fixed the problem.
Found out that Facebook now had an official Pixel plugin for Worpress. Using this was my solution.
In reply to: text won't wrap around images
Thanks Zed. At the moment I’m running the site on the parent theme and you can see this at http://www.buildingwildlife.org.uk I’m attaching an image which illustrates the problem with the Child template.
This shows how the text isn’t wrapped around the image (which is left aligned) and I’m not using the block editor. The image is merely inserted into the page using the page editor.
This page image also shows the sudden appearance of the “Skip to content” link. (see my post and your answer on https://www.cryoutcreations.eu/forums/t/removing-skip-to-content/?view=all#post-75987) I’m not using any visual aid addon. The reason you perhaps can’t see it on the live site is, as I said earlier, the site is at the moment running on the parent theme.
Website: www.buildingwildlife.org.uk
We’d rather not apply the excerpt length option to manual excerpts because this creates the need for even more conditional checks:
– disable manual excerpt if value is 0
– skip trimming if value is non zero (to avoid breaking use of HTML in manual excerpts)
beyond what’s already present in the code:
– detect and use manual excerpt if it exists (check for both manual excerpt field and the use of <!–more–> or <!–next-page–>)
– use automatic excerpt if manual doesn’t exist (and trim it to the configured value)If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: Full width header?
Fluida uses a fluid-design (hence its name) meaning that it adapts to the screen width. To do this, its width is configured by default to a maximum value of 1920px (and its elements rearrange to fit on narrower screens).
This behaviour is similar to responsiveness, but differs in that it applies to large screen/devices too.
While some of its elements can expand beyond its layout (namely the menu/header background, footer background and some landing page sections backgrounds), most of the structures cannot expand beyond the configured site width.
While assigning a header image you have the option to skip cropping it, resulting in the ability to use an image of any size (width) in the header area.
Featured images used automatically in the header by the theme do not skip this cropping and are automatically cropped to the configured screen width and header image height values.If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: Table color background in mobile
I believe we’ve discussed about this through our support service.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Hi PaulT,
Thanks a lot for the feedback. We fixed all the IE11 issues we found and we’ll upload a new theme version really soon.
Have a great day!
Before posting consider reading our short theme debugging instructions.
Please read the FAQs: Mantra • Nirvana • Parabola • Tempera
Tutorials: custom menus • translating theme • installing theme • category page with intro • disabling comments Wordpress: child themes • categories/posts
Before making any modifications to your theme we strongly recommend using Child Themes.In reply to: Exclude blog posts from front page
Tried the plugin already; it doesn’t work appropriately.
The instructions to edit the functions.php work fine!
Will they be overruled by a theme-update?NB. You need to put your blog-posts in a specific category, obviously.
Thanks for your help.
In reply to: Gap on Mobile
I believe you’ve found a hiccup in the theme which is visible with a specific menu configuration (not on top of header image but fixed). We’ll correct this in the next update.
Thank you for pointing this out.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.I cannot confirm this issue, the content length option works fine in my tests (considering the same code is responsible for all featured boxes sections and it cannot behave differently depending on section).
Note however that the option applies to automatically generated excerpts only – manual excerpts defined for posts are always displayed as-is.If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.In reply to: php 7.2
The error message indicates that the ‘htaccess’ plugin is not yet compatible with PHP 7.2
You can either contact its author about this and wait for them to fix that or look for an alternative (PHP 7.2) compatible plugin.
If a particular PHP version is available for selection it is generally usable (the hosting provider does not create PHP updates or security patches), but using an unsupported PHP release can open your site up to known or unkown vulnerabilities that will never get patched.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.
